Privacy Policy

Last Updated: May 5, 2026

Introduction

Fence Pros (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit fenceprosorlando.com, how we use it, who we share it with, and the choices you have. By using our website or submitting information through it, you agree to the practices described in this policy.

Who We Are

Fence Pros is a fence installation company serving the Orlando, Florida area. Our website at fenceprosorlando.com provides information about our services, project galleries, and ways to request quotes or schedule consultations.

Information We Collect

We collect information in two general ways. The first is information you provide directly to us, such as when you complete a contact form, request a quote, or book an appointment. This typically includes your name, email address, phone number, service address or general location, and any details you choose to share about your fencing project.

The second is information that is collected automatically when you visit our website. This includes technical and usage information such as your IP address, approximate geographic location, browser type and version, operating system, the pages you view, the time and date of your visit, the website that referred you, and how you interact with our content. This information is collected through cookies and similar technologies described later in this policy.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide quotes, schedule consultations and installations, and otherwise communicate with you about your fencing project. We also use information to operate, maintain, and improve our website, understand how visitors find and use our pages, measure the effectiveness of our marketing, prevent fraud and misuse, and comply with legal obligations. We do not sell your personal information.

Appointment Scheduling and Contact Forms (LeadConnector)

Our website uses LeadConnector, a service provided by HighLevel, to power our contact forms and appointment scheduling tools. When you submit a form or book an appointment on our site, the information you provide is transmitted to and stored within our LeadConnector account so that our team can follow up with you. LeadConnector may also send you appointment confirmations, reminders, and follow-up communications by email or text message on our behalf, using the contact details you provide. You can opt out of marketing messages at any time by replying “STOP” to a text message or by using the unsubscribe link in an email. For more information about how LeadConnector handles data, please review HighLevel’s privacy policy on their website.

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to understand how visitors use our website. Google Analytics collects information such as pages viewed, time spent on the site, traffic sources, device and browser details, and approximate location based on IP address. This information helps us measure traffic, identify popular content, and improve the user experience. Google Analytics uses cookies and similar identifiers to collect this information, and the data may be transmitted to and stored on Google’s servers in the United States and other countries. You can learn more about Google’s privacy practices at policies.google.com/privacy and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Google Search Console

We use Google Search Console to monitor how our website performs in Google Search results. Search Console provides aggregated data about search queries that lead users to our site, click-through rates, and indexing status. This service does not collect personally identifiable information about individual visitors and is used solely to help us understand search performance and improve the visibility and quality of our content.

Cookies and Similar Technologies

A cookie is a small text file placed on your device when you visit a website. Our site uses cookies for several purposes, including remembering your preferences, keeping forms working correctly, supporting analytics, and helping our service providers deliver their features. Some cookies are essential for the website to function, while others are used for analytics and performance measurement. You can control cookies through your browser settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of our website, including the ability to submit forms or schedule appointments.

How We Share Your Information

We share your information only as needed to operate our business and provide the services you request. This includes sharing with service providers such as LeadConnector for form submissions and appointment scheduling, Google for analytics and search performance reporting, and our hosting and email providers. These providers are permitted to use your information only to perform services on our behalf. We may also disclose information when required by law, in response to a valid legal request, or to protect the rights, property, or safety of our company, our customers, or others. If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any change in ownership or use of your information.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing services you have requested, communicating with you about ongoing or future projects, complying with legal and tax obligations, and resolving disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to the information we hold about you, request correction or deletion, object to or restrict certain processing, and opt out of marketing communications. To exercise any of these rights, please contact us using the information at the end of this policy. We will respond to verifiable requests within the timeframes required by applicable law.

You can also control how your information is collected on our website by adjusting your browser settings to block cookies, by using the Google Analytics opt-out tool described above, and by unsubscribing from email or text communications using the instructions provided in those messages.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting that sends a signal to websites you visit. There is no commonly accepted standard for how to respond to these signals, and our website does not currently respond to them. You can still control tracking through the cookie and analytics options described above.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to remove it.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or review sites that we do not operate. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any website you visit through a link from our site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we use, or applicable law. When we make changes, we will update the “Last Updated” date at the top of this page. If the changes are significant, we may provide additional notice on our website. Your continued use of our website after the changes take effect constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact Fence Pros through the contact form on our website at fenceprosorlando.com or by phone using the number listed on our contact page. Please reference “Privacy” in your message so it reaches the appropriate team member.